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By completing your purchase, you agree to the following:
✔️ One-Time Purchase Policy
Your selected package is a one-time payment and does not renew automatically. Any future services or hour bundles must be purchased separately unless otherwise agreed in writing.
- 14-Day Money-Back Guarantee (for VA services)
If you’re not completely satisfied with your Virtual Assistant, simply send us an email to [email protected] within those first 14 days of purchase and we’ll issue a full refund — no hard feelings, no hassle.
- Scheduling & Communication
All onboarding, task requests, and ongoing communication will take place through approved channels, including your kickoff form, email, and The Action Lab client hub.
- Hour Usage Terms
Hours are valid for 60 days from your kickoff call unless otherwise noted. Unused hours are non-refundable but may be rolled into a monthly package upon request.
- Results Disclaimer
LADR is committed to excellence, but results vary based on the clarity and timeliness of your input. We do not guarantee specific outcomes nor do we accept any responsibility for impacts made to your business, finances, personal life or self as a result of any decisions we made or tasks or projects we are involved in or completed for you on your behalf.